Yesterday I was at Ahmedabad on a visit; and one of my friends took me to your showroom in the city.I was impressed by 3 things:1. A number of small but significant innovations that solve customer issues- like the Tyre Monitoring system 2. Very well trained and competent staff who were able to answer all questions and effectively demonstrate or communicate the features and benefits 3. Well designed and packaged Equipments; though manufactured in China; look very aesthetic I purchased your Tyre monitoring system and your Suspension cushioning rings. As I live in Mumbai, your staff promised me service here today to fit the equipment. And as promised, without any follow up from my side, your technician Rehmat visited today and completed the fitment. He even refused a cash tip, politely saying it was against Core values of your company. I compliment you on the entire experience you have designed for the customer and urge you to continue these high standards.